FAQ


What are Yan Yee's jewelry made of?

18K solid gold 

How do I care for my Jewelry?

Rinse in hot water, Dry thoroughly with a microfiber cloth, then polish with a lint-free jewelry cloth.  Repeat as often as needed.  You can't over clean gold!

Do you ship Internationally?

Yes, we do. 

Will I have to pay any duties or customs charges?  

Please note that any country, regional or local charges and/or tax is/are sole responsibility of the buyer.  

How long will my order take to process?

We endeavour to dispatch all orders within 1-3 working days of the order being received.  This might be delayed during busy periods and holidays.  

How long will delivery take? 

All orders are shipped using Hong Kong Post's local and airmail postal services.  Delivery usually takes 7-14 Days.  End to end online tracking will be available.  All items will be shipped from Hong Kong.